A coalition of regional planning groups wrote that the East-West passenger rail study's low ridership projections "require more explanation, clarity and re-analysis."
MassDOT believes that adding more passenger rail service between Springfield and Boston would cost more than twice as much – and attract fewer than one fifth as many riders – as a similar higher-speed rail upgrade on the Hartford Line between Springfield and New Haven.
TransitMatters argues that South Station is big enough to accommodate a dramatic increase in commuter rail service – but only if the MBTA makes organizational changes to move trains more quickly in and out of the station.
Fares contribute a relatively small portion of Worcester's transit budget, so going fare-free would be a low-cost way to attract many more riders, argues a local public policy research group.
Worcester's Kelley Square, a junction of 7 busy streets near an interstate highway interchange, has the dubious honor of being the intersection with the most crashes in Massachusetts.